Técnica infalible para mejorar el ambiente laboral. ES

Carmen López

Psychologist. Master in Human Resources.

 

 

Looking for talent doesn't mean that you have to read a lot of curriculums, but to follow the trace it leaves: An excellent work. Because the most important thing is not what you learn, or the companies in which you have worked in. The most important thing is what you do. 

You need five things to make your work exceptional: Energy, focus, time, creativity and an total commitment to quality. 
 

Behind these five pillars there's just one thing: Motivation. Motivation is the difference between the world champion and the second classified. Motivation makes a runner run to the finish line when he has no more stamina left, a climber reach an impossible summit, a creator fight against himself until his work is perfect. With motivation you find time where there's no more time, motivation keeps your energy level and your focus at the highest level, and makes you see the world differently. When you are motivated you are capable of throwing away an almost finished work and starting it again until it is excellent. 

The motivation is generated by the necessity. It's clear: If someone is hungry, no doubt he will put all his mental, physical and time resources to satisfy that necessity. The necessity is the motive; the necessity shoots the motivation up. This isn´t new. In the 1930's, Abraham Maslow proposed a theory about the human needs. According to it, the people who mobilize their resources do it on account of a necessity: Eating, sex, money, belonging, acknowledgement or self-realization. 

 

But to find the source of Talent we have to look beyond the necessity. There´s no doubt that the physical needs subjugate the rest: Hunger, thirst, to avoid pain... but in developed economies, these needs are very often covered. Most of the people are motivated by the superior needs in the Maslow Pyramid: Money, power, belonging, freedom, acknowledgement or self-realization. And how the marketing experts and the sales people know very well, the needs can be created, changed or slanted. You just need to control one thing: the beliefs. If someone is absolute convinced about something he becomes unstoppable. 
 

The beliefs are the origin of everything else. 

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Eres CEO o manager? Quieres mejorar el ambiente laboral en tu oficina en sólo un mes? 

Establece la siguiente política:

​Cada empleado debe tener cinco gestos amables con otros compañeros de trabajo cada mes. 

Puede ser cualquier cosa:

llevar a alguien un café, felicitar por el trabajo bien hecho, ayudar a terminar un trabajo, interesarse personalmente por alguien (y escuchar de verdad!!!), hornear un bizcocho para todos, poner flores en la oficina para alegrar la vista a todos... lo que sea.

Las reglas son las siguientes:

1. Cada uno debe elegir libremente el gesto amable y la persona a la que va dirigido, pero hay que ir variando.

​2. El jefe ha de liderar este movimiento con el ejemplo!!!!!

​3. Cada persona lleva un registro donde apunta los gestos amables que ha recibido.

​4. A final de cada mes cada uno escribe cómo ha cambiado para él el ambiente en la empresa. En una reunión se comparten experiencias.

​En un experimento publicado en 2018 ("Prosocialidad diaria en el trabajo", de Kanzler, Margolis y otros) se midió el resultado de esta forma de proceder. Aquellos que daban, se sintieron menos deprimidos y más contentos con su vida y su trabajo. Aquellos que recibían se contagiaron y fueron tras el experimento casi un 300% más generosos.

​La amabilidad se contagia y mejora sin duda el clima laboral. Pero hay que ser proactivo para ponerlo en marcha y que funcione.

Poned en práctica esta política en vuestra empresa y mandadme un email contándome vuestra experiencia!